Refund & Return Policy
At The Golfing Trucker, your satisfaction is our top priority. We understand that sometimes returns and refunds may be necessary, and we want to make this process as smooth as possible. Be sure to review the item description and size charts before making your purchase to ensure you select the correct size and design.
Please read our policy carefully for details on how to request a refund or return an item.
1. Time Frame: Customers have up to 30 days after receiving their item to request a refund or return.
2. Item Condition:
Items must be returned in unworn, unwashed, and undamaged condition.
Returned items must have no visible signs of wear or use.
3. Shipping Costs: Shipping costs for the original purchase are not refundable.
4. Return Shipping: The customer is responsible for all return shipping charges.
5. Inspection and Processing:
Returned items will be inspected upon arrival to ensure they meet our return policy criteria.
After we receive your returned item and inspect its condition, we will process your refund or exchange.
6. Refund Method: Refunds will be issued to your original method of payment.
7. Processing Time: Please allow at least fifteen (15) days from our receipt of your item to process your return. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank.
8. Restocking Fee: We charge a 20% restocking fee for returned items.
9. Return Address: Returns should be sent to the following address: The Golfing Trucker PO Box 7814 Jacksonville, FL 32238
10. Initiating a Return: Please use the form on our Contact Us page to initiate a return or to discuss any problems. Our customer support team is here to assist you.
11. Custom-Made Items: Please note that many of our items are custom-made and printed just for you. Be sure to review the item description and size charts before making your purchase to ensure you select the correct size and design.
We appreciate your business and strive to provide you with high-quality products and excellent customer service. If you have any questions or concerns, please do not hesitate to contact us. Thank you for choosing The Golfing Trucker.com!